Thibaut is a strategic executive with over 25 years of experience in global technology, having successfully scaled operations across more than 30 countries. He combines strong operational leadership with a data-driven approach to deliver measurable performance.
We spun up a fake managed-service shop with Windows laptops, a stubborn Mac, an Android kiosk, and a headless server, then handed the same three tickets to ten remote support tools. The surprise was how little the word support means until you read the licensing model behind it.
We ran the same requisition, approval, and three-way match through nine purchase order platforms sold to small manufacturers. The surprise was not price. It was how many of them do not understand a bill of materials at all, splitting the field cleanly into production-native MRP tools and indirect-spend procurement suites.
We ran the same fake company through eight expense platforms - the same 200 receipts, the same out-of-policy hotel booking, the same SaaS subscription renewing on three separate corporate cards - and what our team learned was that almost every product in this category is selling something slightly different under the same label.
Glòria is a Senior Ad Operations Specialist with over 18 years in the digital ecosystem, expert in adstack optimization, programmatic deals, and agile methodologies for B2B technology platforms.
We loaded the same reorder points, supplier catalog, and low-stock scramble into nine inventory platforms sold to purchasing teams. The finding that stuck: most treat a purchase order as an afterthought bolted onto a stock ledger, and only a handful forecast what you need to buy before you run out.
After a 90-day audit on a synthetic 350-seat services company with three overlapping SaaS stacks and two live renewal windows, the finding that kept catching our team was how few platforms actually discover the shadow IT. Most rebadge the finance export, add a renewal calendar, and call it a SaaS audit.
Remote monitoring and management tools promise to tame sprawling device fleets, but the gap between a slick demo and the reality of managing thousands of endpoints at 2am is wider than any vendor will admit.